Chuan Spa at The Langham, Chicago — what to expect
Chuan Spa at The Langham, Chicago is the hotel's on-site spa on Level 4 offering treatments based on Traditional Chinese Medicine and the Five Elements; it is open daily from 8:00 AM to 8:00 PM. Expect signature Chuan massages and multi-hour 'Chuan Signature Escapes' performed in private spa suites, plus access to the Level 4 wellness facilities (pool, steam room, saunas) if included with your treatment or membership.
In this guide
Where the spa is and who runs it
Chuan Spa occupies space on Level 4 of The Langham, Chicago and is the hotel's dedicated spa and wellness provider. It is the only Chuan Spa location in the United States, following the brand’s treatment philosophy.
The spa integrates the spa's Traditional Chinese Medicine and Five Elements approach into its menu, with signature massages, multi-element escapes, and facial and body treatments.
- Location: Level 4 of The Langham, Chicago (330 North Wabash Avenue)
- Philosophy: Traditional Chinese Medicine + Five Elements
- Unique note: Chuan Spa is the only U.S. location for the Chuan brand
| Detail | What to expect |
|---|---|
| Operator / Brand | Chuan Spa (Traditional Chinese Medicine framework) |
| Hotel | The Langham, Chicago |
| Floor | Level 4 |
Hours, booking and payment basics
Chuan Spa is open daily from 8:00 AM to 8:00 PM. Treatments must be booked in advance; seasonal availability and appointment slots can change, so reservations are recommended.
The hotel requires a credit-card pre-authorization on arrival that covers the stay and incidentals; if you’re charging spa treatments to your room expect the pre-authorization policy to apply per the hotel's standard payment procedures.
- Spa hours: 8:00 AM–8:00 PM (daily)
- Book treatments in advance to secure preferred times and private spa suites
- Charges: spa services can be charged to your room; the hotel applies a pre-authorization for incidentals on arrival
| Service | Typical action |
|---|---|
| Treatment booking | Reserve ahead (phone/online) — slots fill quickly |
| Arrival | Plan to arrive early for consultation and changing |
| Payment | Room charge or credit card at check-out (subject to hotel pre-auth policy) |
What treatments and signature options to expect
The Chuan Spa menu includes Chuan Signature Massages (for example, balancing or customized massages) and longer Chuan Signature Escapes—two-hour multi-step experiences performed in private spa suites. The menu also lists facials such as HydraFacial and targeted back treatments.
Signature Escapes are run in spa suites that have private bathrooms and features like a steam rain shower and special ceiling effects in some suites. Exact treatment availability and lengths are on the spa menu and can vary by season.
- Chuan Signature Massages: single-focus and customized options
- Chuan Signature Escapes: multi-hour packages in private spa suites
- Other offerings: HydraFacial, back treatments, restorative rituals (menu subject to change)
| Example treatment type | What it involves |
|---|---|
| Signature Massage | Therapist-led bodywork rooted in Chuan principles |
| Signature Escape | Multi-step spa suite experience (massage + bath/shower + restorative elements) |
| Facial / targeted care | Clinical-style facials (e.g., HydraFacial) and focused back treatments |
Spa facilities and Level 4 wellness area
Chuan Spa sits alongside the hotel's wellness facilities on Level 4, which include the indoor 67-foot pool, a hydrotherapy hot tub, an Oriental steam room, a Himalayan salt sauna, and an herbal sauna. The Health Club fitness studio is also on Level 4 and is open daily.
Access to the pool and some wellness facilities may be included with certain treatments or the Chuan Horizon membership; check with the spa or front desk for access rules on your visit.
- Indoor pool: 67-foot lap pool on Level 4 (open daily 6:00 AM–8:00 PM)
- Additional features: hydrotherapy hot tub, Oriental steam room, Himalayan salt sauna, herbal sauna
- Fitness studio: Life Fitness equipment and Peloton bikes (open 6:00 AM–8:00 PM)
| Facility | Hours (hotel-stated) |
|---|---|
| Chuan Spa | 8:00 AM–8:00 PM |
| Indoor pool | 6:00 AM–8:00 PM |
| Health Club | 6:00 AM–8:00 PM |
What to bring and spa etiquette
Arrive at least 15 minutes early for your appointment to check in, complete any intake forms, and use changing facilities. The spa provides towels and basic amenities; private suites typically have their own bathroom and shower when booked.
If you have medical conditions, are pregnant, or are taking medications that affect circulation or skin sensitivity, notify the spa when booking and again at check-in so therapists can adapt treatments safely.
- Arrive ~15 minutes early for intake and changing
- Wear swimwear if you plan to use the pool or hydrotherapy areas before/after treatments
- Tell the spa about medical conditions, pregnancy, or allergies when booking
- Tipping: customary but amounts are at guest discretion; check whether gratuity is included
| Item | Why it matters |
|---|---|
| Credit card for incidentals | Hotel requires pre-authorization; spa charges may go to room |
| Medical/allergy notes | Therapists need to adapt treatment safely |
| Swimwear | Needed for pool or hydrotherapy use pre/post treatment |
Memberships, packages and private suites
The spa offers a Chuan Horizon wellbeing membership that includes access to the Health Club and Wellness Facilities (hours 6:00 AM–8:00 PM) and unlimited complimentary group fitness classes subject to availability. Membership details and guest passes are handled by the spa team.
Private spa suites are available for longer 'Signature Escape' treatments and provide a private bathroom and shower; private in-room afternoon tea is a separate hotel offering, not a spa service.
- Chuan Horizon membership: Health Club and wellness access + group classes (details at spa)
- Private suites: used for multi-hour Signature Escapes and include private bath/shower
- Packages: seasonal and spa-specific packages may be available—ask when booking
| Offer | Typical inclusion |
|---|---|
| Chuan Horizon membership | Health Club & Wellness Facilities access; group classes (subject to availability) |
| Signature Escape | Private spa suite, multi-step treatment, extended time |
| Spa packages | Seasonal bundles or combined treatments (varies) |
