The Langham, Chicago age and check-in policies you must know
The Langham, Chicago requires guests to be at least 21 years old with valid government-issued photo ID to reserve and check in. Standard check-in is 3:00 PM and standard check-out is 12:00 PM (noon); early/late requests are subject to availability and fees.
In this guide
Check-in and check-out basics
Standard check-in begins at 3:00 PM and standard check-out is 12:00 PM (noon). The hotel offers express check-in and express check-out options for guests who prefer a streamlined arrival or departure.
The check-in window runs from 3:00 PM until midnight; late arrivals beyond midnight are handled at the hotel's discretion and may be accommodated when possible.
- Check-in: 3:00 PM
- Check-out: 12:00 PM (noon)
- Check-in window: 3:00 PM–midnight (late arrival subject to availability)
- Express check-in/checkout: available
| Item | Policy |
|---|---|
| Standard check-in | 3:00 PM |
| Standard check-out | 12:00 PM (noon) |
| Late arrival window | Until midnight (subject to availability) |
Age, ID and reservation rules you must know
To reserve and check in to a guestroom at The Langham, Chicago you must be 21 years of age or older and present valid government-issued photo identification at arrival. The property enforces this minimum for the guest who makes and checks in on the reservation.
Early arrival or late departure requests can sometimes be granted but depend on room availability and may incur fees. If you depart before your scheduled departure date, an early departure fee equal to one night's room and tax may apply.
- Minimum age to reserve/check in: 21 with government-issued photo ID
- Early arrivals/late departures: subject to availability; fees may apply
- Early departure fee: one night's room and tax if you leave before scheduled checkout
| Situation | What to expect |
|---|---|
| Booking/check-in | Primary guest must be 21+ with ID |
| Early arrival | Possible if rooms available; additional charge may apply |
| Early departure | Fee of one night's room and tax may be charged |
Payment, deposits and incidentals
On arrival The Langham, Chicago requires a credit-card pre-authorization to cover the value of the stay plus an incidental hold. The published pre-authorization amount is $150 per day of incidentals, up to a maximum hold of $600.
Different rates/booking types (prepaid vs. flexible) can affect when a charge posts to your card; check your confirmation for payment timing and cancellation terms. If you need a different form of payment at check-in, contact the hotel in advance to confirm arrangements.
- Pre-authorization: credit card required on arrival
- Incidentals hold: $150 per day, up to $600 maximum
- Prepaid bookings may have different payment rules—check your confirmation
| Item | Amount/Note |
|---|---|
| Incidentals pre-authorization | $150 per day (maximum $600) |
| Early-departure fee | One night's room + tax (if applicable) |
| Valet parking | Valet only (on-site fee applies) |
Room types and Club Lounge
The Langham, Chicago offers a range of rooms and suites. Room names used by the property include Premier Room, Junior Suite, Club Room (Executive), Deluxe Room, Club Suite, 1 Bedroom, and variations such as Premier Room, River View and Club Suite, 1 Bedroom, Lake View.
If you want access to the Club Lounge, confirm the rate or package that includes Club Lounge privileges when booking. Club Lounge services include a dedicated lounge space with food and beverage offerings throughout the day.
- Select room names exactly as listed by the hotel: Premier Room; Junior Suite; Club Room (Executive); Deluxe Room; Club Suite, 1 Bedroom; Premier Room, River View; Club Suite, 1 Bedroom, Lake View; Club Suite, 1 Bedroom, River View
- Confirm whether your rate includes Club Lounge access before arrival
| Room name (examples) | Common bedding |
|---|---|
| Premier Room | 1 King Bed or 2 Double Beds (per hotel listing) |
| Junior Suite | 1 King Bed |
| Club Suite, 1 Bedroom, River View | 1 King Bed |
Wellness, pool and spa access
The Langham, Chicago's Health Club and Chuan Spa are on Level 4. The Health Club and group fitness studio operate daily from 6:00 AM to 8:00 PM; Chuan Spa's hours are 8:00 AM to 8:00 PM daily.
The hotel has a 67-foot indoor pool on Level 4 with a hydrotherapy hot tub, Oriental steam room, Himalayan salt sauna, and herbal sauna. Pool hours are listed as 6:00 AM to 8:00 PM.
- Health Club hours: 6:00 AM–8:00 PM
- Chuan Spa hours: 8:00 AM–8:00 PM
- Pool: 67-foot indoor pool on Level 4, open 6:00 AM–8:00 PM
| Facility | Hours |
|---|---|
| Health Club / fitness studio | 6:00 AM–8:00 PM |
| Chuan Spa | 8:00 AM–8:00 PM |
| Indoor pool (Level 4) | 6:00 AM–8:00 PM |
Pets, parking and other arrival notes
The property permits pets under a published policy (weight limits and fees apply); specific pet fees vary by source, so confirm the current pet fee and deposit when you book. Parking at the hotel is valet only; check current valet pricing and whether in/out privileges are included with the fee.
The Langham, Chicago is smoke-free. Complimentary Wi‑Fi and in-room safes are provided; minibars are available in rooms. If you need airport transfers or special transportation, contact the hotel concierge prior to arrival to check availability and pricing.
- Pets: allowed with restrictions (weight limits and fees vary; confirm at booking)
- Parking: valet only (on-site fee applies; check current rate)
- Smoke-free property; complimentary Wi‑Fi provided
| Item | Note |
|---|---|
| Pet policy | Pets accepted with weight/fee limits—confirm exact fee and deposit when booking |
| Parking | Valet only (on-site fee) |
| Smoking | Entire hotel is smoke-free |
Location and getting around
The Langham, Chicago is at 330 North Wabash Avenue on the south bank of the Chicago River, a short walk from the Magnificent Mile and Millennium Park. The hotel provides doorstep access to a river jetty for leisure river cruising.
Transit options and many downtown sights are within walking distance; the hotel is roughly a 4-minute walk to the Magnificent Mile and about an 8-minute walk to Millennium Park. The nearest commercial airports are Chicago Midway (about 13 miles) and O'Hare (about 18 miles); drive times vary with traffic.
- Address: 330 North Wabash Avenue, Chicago, IL 60611
- Roughly 4-minute walk to Michigan Avenue (Magnificent Mile)
- Roughly 8-minute walk to Millennium Park
- River jetty access for Chicago River cruises
| Nearby point | Approximate distance/time |
|---|---|
| Magnificent Mile (Michigan Avenue) | About 4-minute walk |
| Millennium Park | About 8-minute walk |
| Chicago Midway Airport (MDW) | About 13 miles by road |
